1、分類號——學校代碼!Q壘墨Z學號密級辛中甜技大浮碩士學位論文中國非英語專業(yè)本科生英語抱怨語使用情況的研究學位申請人：學科專業(yè)：指導教師：答辯日期：李佼外國語言學及應用語言學樊葳葳教授2005年10月28日華中科技大學碩士學位論文AbstractNonnativespeakersoftencannotcomplaineffectivelyinEnglishThisstudyinvestigatedtheEnglishproductions

2、ofcomplainingby60ChineseuniversitystudentsasEFLlearners(eELs)，and30AmericanspeakersofEnglish(AESs)ParticipantscompletedawrittenDiscourseCompletionTest，andthedatawerecategorizedbasedonthecomplainttaxonomyofpreviousstudies

3、Alltheresponseswerethenanalyzedstatisticallyregarding：1)thefrequencyofcomplainingstrategies；2)thecontentsofcomplainingstrategies；and3、effectsofspeaker’sgenderonfrequencyThecomplaintsofAESswereusedasbaselinetoevaluatethos

4、eofCEI鼻Itwasfoundthatbothgroupssharedacomlnonrangeofstrategies，butAESshadthehigherfrequencyofmoststrategiesthanCELsIntheirorderingofstrategies，CELsshowedmoreconformitywhereasAESsmorediversityandindividualityThecontentofs

5、trategiesvariedbetweenthetwogroupsThecontentofstrategiesreflectedtypicalfeaturesofChineseandAmericanculturesBothgroupstendedtoemploycomplainingstrategiesmorefrequentlytowardsfamiliarpersonsthanstrangersBothgroupsshowedmo

6、repolitenesstostatussuperiorsHoweverspeaker’sgenderonlyhadslightinfluenceonthefrequencyofstrategiesintheCELs，whilenoeffectwasfoundintheAESsThisissomewhatsurprisinginviewofthebroadliteraturedescribingvariousgendereffectso

7、nlanguageuseMydatasupportthefollowingconclusions：althoughAmericansandChinesesharednumerousfeatureswhencomplaining，theydifferedgreatlyintheirfrequency’orderandcontentofseveralstrategiesAllthesedifferencesmayleadtopragmati

8、cfailuresinnormativespeakers’communicationswithnativespeakersTherefore，increasingtheawarenessandsensibilityofsociolinguisticrulesandcrossculturalnOITllSisveryimportantforChineseuniversitystudentsintheprocessofEnglishlear