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2、1.CGJAIBDEKFH2.AAABDComprehension1.DDABD2.BBCADADDBCTranslation(1)Themosteffectivebusinesslettershouldbeeasytoreadeasytounderst.(2)Ininternationalbusinesscommunicationthethingsyoumustalwayskeepinmindis“WheninRomedoastheR

3、omansdo.”(3)Aclearqualitycommunicationcanbuildupyourbusinessthewrongcommunicationcandemolishit.(4)Understinghowtheoppositesexspeakslistenscanhelptoachievesmoothcommunication.(5)Inpresentationsthesimplicityofthesliderskee

4、pstheaudience’sattentiononthespeaker.(1)商業(yè)信件中，正確不僅意味著正確的表達(dá)、語(yǔ)法、標(biāo)點(diǎn)和拼寫(xiě)，更有能夠幫助達(dá)到目的的恰當(dāng)語(yǔ)氣。(2)在手機(jī)、電郵、視頻會(huì)議和網(wǎng)絡(luò)等科技當(dāng)?shù)赖哪甏铮P(guān)于交流溝通一個(gè)未改變的普遍真理是：人們更喜歡面對(duì)面的交流來(lái)獲取信息。(3)和員工建立聯(lián)系、了解他們的想法、了解他們?cè)诠ぷ髦械倪M(jìn)展以及對(duì)工作場(chǎng)所的感受的最好方法就是和他們進(jìn)行談話。(4)好的書(shū)面溝通有助于公司的成功。商